Services

Strategy, design, and engineering for what comes next.

We bring eighteen years of building durable, open-source web infrastructure to a new question: how do mission-driven organizations stay legible, trusted, and useful in a web increasingly mediated by AI agents?

01 — Strategy

Digital strategy for the agentic web

Where AI is going, where your audience is going, and the practical decisions that bridge the two. We help leadership teams build a clear, defensible plan for the next three years — not a deck about every possible future.

What's included

  • ✦   AI & agent readiness assessments
  • ✦   Content & brand voice in an LLM era
  • ✦   Roadmaps & phased rollouts
  • ✦   Governance, policy, & risk framing
  • ✦   Stakeholder alignment workshops
02 — Design

Experience & information design

Information architecture and interfaces designed for both humans and the agents now reading on their behalf. The same content has to feel right to a curious visitor and parse cleanly for a model.

What's included

  • ✦   UI/UX design
  • ✦   Information architecture
  • ✦   Editorial & content systems
  • ✦   Design systems & component libraries
  • ✦   Accessibility audits (WCAG 2.2)
03 — Engineering

CMS, migration & agent-ready infrastructure

Custom open-source builds in WordPress and Drupal, modernized data architectures, and the structured endpoints the next web requires — from clean schema.org to MCP servers and llms.txt manifests.

What's included

  • ✦   WordPress & Drupal development
  • ✦   Multisite & headless architectures
  • ✦   Data migration
  • ✦   Structured data & agent endpoints
  • ✦   Technical consulting & CMS training
  • ✦   Analytics & performance
04 — Care

Long-term partnership & support

Most of our clients stay with us. Each one is paired with a dedicated Product Owner and Developer who learn the codebase, the audience, and the institution — so the work compounds rather than restarts.

What's included

  • ✦   Dedicated Product Owner & Developer
  • ✦   Quarterly roadmaps
  • ✦   Maintenance, security & updates
  • ✦   Team training & documentation
How we work

A patient process, made for institutions.

We move at the speed of your stakeholders, not the speed of a sprint planning ritual. Most engagements move through these phases — sometimes in weeks, sometimes in seasons.

Phase 01

Listen

Workshops, audits, and conversations with the people who use, edit, and maintain the system today. We assume nothing.

Phase 02

Frame

A written strategy with the trade-offs made explicit, ready to circulate to your board, your leadership, and your IT.

Phase 03

Design

Information architecture, interface, and content systems — for humans first, agents close behind.

Phase 04

Build

Open-source CMS work, data migration, and the structured endpoints your platform will need for the next decade.

Phase 05

Tend

Long-term care, training, and a relationship that gets more useful over time, not less.

Working together

Tell us where you're headed.

We're particular about who we work with — but generous with our time when there's a good fit. Tell us a little about your organization.